Saturday, September 24, 2011

Troubleshooting User log-in and organization relationship

CommerceSrvr E AccManager isAllowed CMN1501E: User 6002 does not have the authority to perform action "Display" on resource "" for command "Logon".
 CommerceSrvr A DataBeanManager directActivate(DataBean,CommandContext) The user does not have the authority to run this command "".
t have the authority to perform action "Display" on resource ""

Troubleshooting: The above error was caused as there was a missing relationship in MBRREL to the parent organization.

DN should be lowercase and no spaces between orgs.

If you have Manually imported orgentity table through data load, The DN relationship is stored between the ancestor and descendant in MBRREL. If the tree has multiple parents, all the parent-child relationship should be defined in MBRREL.

A member_id from MEMBER table can be a ORGENTITY_ID, USERS_ID,MBRGRP_ID

 Some queries to help for debugging:

select * from mbrrel where descendant_id=;

select * from orgentity where orgentity_id in (
select ancestor_id from mbrrel where descendant_id=);


 MBRREL; ( USER to all parent organization relationship as per dn is loaded here)

MBRROLE & ROLE; (Role for each user is assigned to an organization, e.g. -29 for registered customer)



  1. Hi Raj, thank you for this post. It was really helpful for me to solve a problem in user registration.
    Is it possible to have your email to talk about some others WebSphere Commerce v7 tips to share in your blog?


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